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button{color:#fff;background:0 0;border:0;font-size:22px}.ticketMeta{grid-template-columns:repeat(2,1fr);gap:8px;margin:12px 0;display:grid}.ticketMeta span{color:#8a95a7;background:#fff;border:1px solid #e3e8f1;border-radius:8px;padding:10px;font-size:8px}.ticketMeta b{color:#2d3950;text-transform:capitalize;margin-top:4px;display:block}.mailChain{gap:9px;display:grid}.message{background:#fff;border:1px solid #e3e8f1;border-left:3px solid #7658e5;border-radius:9px;padding:13px}.message.customer{border-left-color:#16a77a}.message.external{border-left-color:#e69b29}.message>div{align-items:center;gap:7px;display:flex}.message b{font-size:9px}.message span{color:#8792a4;font-size:8px}.message em{text-transform:uppercase;color:#6650cc;background:#efecff;border-radius:8px;margin-left:auto;padding:4px 6px;font-size:7px;font-style:normal}.message p{color:#3f4c63;font-size:10px;line-height:1.55}.message small{color:#929cad;font-size:7px}.replyComposer{background:#fff;border:1px solid #e3e8f1;border-radius:10px;margin-top:12px;padding:14px}.replyComposer label{font-size:8px}.replyComposer select,.replyComposer textarea{border:1px solid #dfe4ed;border-radius:7px;width:100%;margin:5px 0 9px;padding:9px}.replyComposer textarea{resize:vertical;min-height:90px}@media (width<=900px){.ticketNumbers{grid-template-columns:repeat(2,1fr)}.realTicketRow{grid-template-columns:1.4fr 1fr .7fr .7fr}.realTicketRow>:nth-child(5),.realTicketRow>:nth-child(6){display:none}}@media (width<=760px){.ticketWorkspace{padding:20px 16px}.ticketNumbers{grid-template-columns:1fr 1fr}.mailboxBanner em{display:none}.realTicketRow{grid-template-columns:1.4fr .8fr}.realTicketRow>:nth-child(2),.realTicketRow>:nth-child(4){display:none}}.ticketComposite{position:relative}.ticketComposite .ticketHero>.primary{visibility:hidden}.mailTicketButton{z-index:2;position:absolute;top:70px;right:66px}.autoNumber{background:#f0edff;border:1px solid #ded7ff;border-radius:9px;margin-bottom:10px;padding:11px 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